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Had an office visit today at 9:00am & was very nervous due to me not having insurance at the moment. This office still welcomed me with open arms, gave me A-1 treatment and gave me some options to look at so I could services immediately. I am overly happy with coming to this location. Ms.Amber the office supervisor was superb, so was Mrs.Charlene at the front desk and Ms.Ashley who attended me in the back. Also thank you to Ms.Laura the Nurse Practitioner who assisted me with my health concerns. You ladies rock and I thank you all so very much. If your having any Digestive, Liver or colon concerns please come here. You won’t regret it????????
The doctor and the nurse are wonderful. The front office is not warm. I never provide feedback but this time I wanted. I was told that I had a credit. I asked how much credit I have and she said… enough to cover your due. Very cold, not friendly at all. I believe when you go to the doctor you want to be welcome by genuine, nice people as this is the first step.
Warm greeting. Wait was short. Pa was friendly and encouraging. Set appointments for test. Waiting on call for appointment time
Everything went well. Got in and out in a reasonable time. Have to wait for lab results and consult with cardiologist before things can be scheduled but that is normal.
Had an office visit today at 9:00am & was very nervous due to me not having insurance at the moment. This office still welcomed me with open arms, gave me A-1 treatment and gave me some options to look at so I could services immediately. I am overly happy with coming to this location. Ms.Amber the office supervisor was superb, so was Mrs.Charlene at the front desk and Ms.Ashley who attended me in the back. Also thank you to Ms.Laura the Nurse Practitioner who assisted me with my health concerns. You ladies rock and I thank you all so very much. If your having any Digestive, Liver or colon concerns please come here. You won’t regret it????????
The doctor and the nurse are wonderful. The front office is not warm. I never provide feedback but this time I wanted. I was told that I had a credit. I asked how much credit I have and she said… enough to cover your due. Very cold, not friendly at all. I believe when you go to the doctor you want to be welcome by genuine, nice people as this is the first step.
Warm greeting. Wait was short. Pa was friendly and encouraging. Set appointments for test. Waiting on call for appointment time
Nurse Ashley was amazing. Super friendly and helpful. PA Laura Peterkin always takes the time to explain things.
I felt like I get excellent care here. The Pa. always answer all of my questions. The front desk is always polite and professional. The colon test was just as professional and nice. I recommend this Doctor. I can promise you that you will feel comfortable and glad when you leave there that all of your needs and concerns were meet! I praise God that I was led to this office!
Staff was very friendly & accommodating. The doctor saw me in a very timely manner. I would highly recommend this doctor & office for this reason.
Dr. Kwak was very attentive and patient in listening to assess my current issue and I felt at ease that all is well. However, now in the writing of this review, and me being an "old bird" I did once again note that the modern day Physician's do not "give" actual exams anymore, ???? or... Maybe I am just that healthy! (nah.. now that is laughable!???? But with all that being said, I really am a Fan of Dr.Kwak , He is a Keeper!
Everything went well. Got in and out in a reasonable time. Have to wait for lab results and consult with cardiologist before things can be scheduled but that is normal.
This is the best practice! Mrs. Laura Peterkin and staff at the Humble, Tx office are super helpful and thoughtful! They all go above and beyond to help you feel better! Thank you for caring about your patience!
Staff was very friendly & accommodating. The doctor saw me in a very timely manner. I would highly recommend this doctor & office for this reason.
Everything went well. Got in and out in a reasonable time. Have to wait for lab results and consult with cardiologist before things can be scheduled but that is normal.
Nice building, very warm and friendly front staff and assistants. Dr. Hamat was very knowledgeable, thorough, and I liked his treatment plan for me. I was brought back right away and had to wait but didn’t mind since I was in a private room and I prefer doctors that don’t rush through their patients.
The front office assistant was friendly and helpful.Dr Mohamed is knowledgeable and explained to me the results from my previous procedure.Unfortunately the PA was very cold andunfriendly.She called my name and never said anything until when I got to room and all I heard Stand on the scale.I believe we say hello general introduction period.Am in the healthcare field.The worst thing she stood up after whatever she did on the computer and left the room.It was my second visit and I felt i wasn’t welcomed.I had loved the place and here i Am rewinding what took place.
Medical staff is great. My issue is with just the office visit pay itself. I call and asked how much would it be for the visit and was told $80 and the plus if you do any labs or test. Then I go to see where I pay for the lab fee and im told that it would be $60 more because your a new patient. $60 more didn't include the lab fee that was just extra for the doctor consultation. Why wasn't I informed of that when I asked before I made the appointment. So for a new patient visit the total was $140 without insurance. Just talking to the lady cost $140. Thats fine just wished I was informed about that before the visit.
Had an office visit today at 9:00am & was very nervous due to me not having insurance at the moment. This office still welcomed me with open arms, gave me A-1 treatment and gave me some options to look at so I could services immediately. I am overly happy with coming to this location. Ms.Amber the office supervisor was superb, so was Mrs.Charlene at the front desk and Ms.Ashley who attended me in the back. Also thank you to Ms.Laura the Nurse Practitioner who assisted me with my health concerns. You ladies rock and I thank you all so very much. If your having any Digestive, Liver or colon concerns please come here. You won’t regret it????????
The doctor and the nurse are wonderful. The front office is not warm. I never provide feedback but this time I wanted. I was told that I had a credit. I asked how much credit I have and she said… enough to cover your due. Very cold, not friendly at all. I believe when you go to the doctor you want to be welcome by genuine, nice people as this is the first step.
Dr Hamat is great! All the nurses are very helpful and friendly. We just wish it was humble or kingwood. Thank you
Dr. Hamet is calm and collected. He answers my questions and helps me understand how to manage my condition.
Staff was very friendly & accommodating. The doctor saw me in a very timely manner. I would highly recommend this doctor & office for this reason.
Dr. Kwak was very attentive and patient in listening to assess my current issue and I felt at ease that all is well. However, now in the writing of this review, and me being an "old bird" I did once again note that the modern day Physician's do not "give" actual exams anymore, ???? or... Maybe I am just that healthy! (nah.. now that is laughable!???? But with all that being said, I really am a Fan of Dr.Kwak , He is a Keeper!
Receptionist was pleasant and efficient. Dr Hamet and staff were pleasant and very thorough. Dr Hamet is very personable and knowledgeable, he also has a great bedside manner. The visit went very well and in a timely manner.
I have been a patient of Digestive & Liver Disease with Dr. Hamat for ten years. Dr Hamat is a great profesional doctor his nurse Rhonda is a very helpful person that makes me feel comfortable.
Great doctor
The nurse practitioner was very nice, professional and took her time explaining everything to me. She answered all my questions and I never felt rushed. Thank you.
I felt like I get excellent care here. The Pa. always answer all of my questions. The front desk is always polite and professional. The colon test was just as professional and nice. I recommend this Doctor. I can promise you that you will feel comfortable and glad when you leave there that all of your needs and concerns were meet! I praise God that I was led to this office!
Doctor and Staff are amazing
Very professional and knowledgeable concerning my health needs and concerns always leave with an positive encouraging attitude.
Dr Hamat is great! All the nurses are very helpful and friendly. We just wish it was humble or kingwood. Thank you
The whole team was very pleasant and very professional. I really liked Dr Hamet left there with a plan.
Absolutely professional with a wonderful way of making me feel comfortable and cared for.
I have nothing but good to say about my experiences with Dr. Hamat and everyone at Digestive Liver & Disease Consultants, PA. in Humble, TX …More
Dr. Hamet is calm and collected. He answers my questions and helps me understand how to manage my condition.
Dr Gadiatti is the best!!
Was treated kind and profesionaly
Appointment was at 10:30 waited in the lobby for an hour... receptionist was rude.. ended putting a lunch sign up and didnt even acknowledge or let alone let us know what the ETA was... the nurse that helped us was kind and patient which is the reason i gave 2 stars.. other than that the wait here is terrible
Had an office visit today at 9:00am & was very nervous due to me not having insurance at the moment. This office still welcomed me with open arms, gave me A-1 treatment and gave me some options to look at so I could services immediately. I am overly happy with coming to this location. Ms.Amber the office supervisor was superb, so was Mrs.Charlene at the front desk and Ms.Ashley who attended me in the back. Also thank you to Ms.Laura the Nurse Practitioner who assisted me with my health concerns. You ladies rock and I thank you all so very much. If your having any Digestive, Liver or colon concerns please come here. You won’t regret it
Doctor and nurse listened in detail. Treatment plan to date is a work in progress, but progress is being made.
Nobody to help with Spanish speaking patients. Had to cancel appointments for grandma because they don’t speak Spanish in the office.
We were greeted in a friendly and professional way at the reception, helped with any information we needed and had appointment on time. Staff in the clinic were also friendly and professional.
My visit was very pleasant, receptions was professional, waiting period was excellent.
I have seen Katie Bycura 3 times now, and have always found her to be professional, knowledgeable, and friendly. She doesn’t make you feel rushed. She explains everything and answers all questions. I also like Dr. Hamat, the anesthesiologist, and nursing staff at the surgery center who attended to me during my biopsy. They are all very attentive and professional.My only complaint is that I was not able to have my husband come back with me when I got my liver biopsy results. We were both wearing masks, and I told them we’ve both had the COVID vaccine. I think there should be EXCEPTIONS. Talking on the phone doesn’t cut it.CORRECTION UPDATE: My husband was not able to come back into Katie’s office with me for biopsy results. This is where I think there should be an EXCEPTION as there was a lot of information to absorb and also questions. Coming alone for a regular appointment is fine. The surgery center was great. They did let him come back shortly before I was ready to leave.
All of the employees was on point they seem to be having good order and in a timely fashion and telling you the same information so when the next person call it's what they said was going to happen
Everything went very smoothly. Everybody actually called me by the name I go by. Everybody was conscientious about making me comfortable. One of the best experiences I've had.. and I've had a A lot of test done in my 60 years.
The nurses was very kind and all my needs .my experience was very good.
I saw Dr. Hamat at DLDC Lantern Bend this week. His staff was prompt in checking me in and I had a minimal wait time before seeing the doctor. He was thorough in examining me and very attentive to my concerns. I highly recommend Dr. Hamat for your digestive issues.
Excellence experience at Digestive and Liver Disease Consultants. Dr always listens to my issues then takes time to give you his opinion of what needs to be done. I would recommend everyone to visit.
Medical staff is great. My issue is with just the office visit pay itself. I call and asked how much would it be for the visit and was told $80 and the plus if you do any labs or test. Then I go to see where I pay for the lab fee and im told that it would be $60 more because your a new patient. $60 more didn't include the lab fee that was just extra for the doctor consultation. Why wasn't I informed of that when I asked before I made the appointment. So for a new patient visit the total was $140 without insurance. Just talking to the lady cost $140. Thats fine just wished I was informed about that before the visit.
Best service from the front desk, nurse, lab-tech, and doctor. Doctor listen to all my concerns and was very polite.
Always professional ,staff help Mrs. Ronda is a great help in her quick response to E-mail and no question to small or big that is greatly appreciated, as for Doctor Hammet very helpful ,caring and enjoy specking to him overall a great staff and would recommend him to everyone
Doctor was right nice. But Tiffany was horrible. I wish I could talk to someone else. She is very Inconsiderate and hateful
I am 75 years old and I have had many procedures done with many other doctors. Previously most we adquate thought at your medical center I was treated very professional and just as important very friendly. I felt very comfortable and certainly would recommend and will your organization to my friends and family. Thank you.
The staff has always gone above & beyond to accommodate patients & I am very grateful for this.
Dr. Hamat and his staff are the best!! Always on time and I know they’re smiling….even behind a mask! I feel completely confident in how Dr. Hamat arrives at a diagnosis and presents options to take care of the issues.
These guys are a pleasure to work with! Very attentive, explain things in detail, friendly staff and take the time to answer questions rather than rushing you out of the door. I’d fully recommend these guys to anyone.
I live 35 minutes from Digestive & Liver Disease Consultants. However, the drive was worth it due to my consultation & procedure with Dr. Hamat in a beautiful, state of the art facility. I was well cared for, safe, & knew I had superior care.
Props to Connie De Los Reyes, nurse practitioner, who explained things to me, and for scheduling/recommending needed follow up testing. The person who interviewed me and took vital signs was great, as was the lab person. Thank y'all.
This facility has always been very professional and patient oriented. I’ve been going here for nine years and it’s always been a good experience. I’m not real trustful of the medical industry as a whole. But when I go here for a procedure I have all the confidence in the world they will have my best interest in mind.
The front office assistant was friendly and helpful. Dr Mohamed is knowledgeable and explained to me the results from my previous procedure. Unfortunately the PA was very cold and unfriendly.She called my name and never said anything until when I got to room and all I heard Stand on the scale. I believe we say hello general introduction period.Am in the healthcare field.The worst thing she stood up after whatever she did on the computer and left the room. It was my second visit and I felt i wasn’t welcomed.I had loved the place and here i Am rewinding what took place.
I was treated with respect by friendly staff member who took my insurance information and my temperature. Then she gave me forms to fill. After I completed the forms, I waited for a few minutes. Then I was called back to the examination room. I spoke with the Nurse Practitioner. She talked with me about the issues I have. Then she wrote prescriptions for my medications. I went to the check out desk and set up my next appointment.
The front office staff and the nurse were great, my issue is with the doctor. Did not pay any attention or listen to what I had to say, left me in worse condition prior to him walking in the door, did not pay any attention to what medication I take and decided to prescribe give me wrong dosages without discussing it with me (the patient). After spending the high amount of money to see this “doctor”, I want my money back since he was not helpful and there was no treatment whatsoever provided. Start looking for a new doctor who will listen, help, and provide quality care.
Nice building, very warm and friendly front staff and assistants. Dr. Hamat was very knowledgeable, thorough, and I liked his treatment plan for me. I was brought back right away and had to wait but didn’t mind since I was in a private room and I prefer doctors that don’t rush through their patients.
I had a good experience in my first appointment, overall. The girls at the front are loud and their conversation can be heard in the waiting area. I would suggest that they speak less loud, specially when they talk about patients. I could hear their bad comments about one person that came at the same time I did. I wouldn’t like anyone talking about me in front of others. As for Dr. Nathan Kwak was courteous, but as I mentioned, this was my first time. His MA, Terri is super sweet and answered all my questions, Elvira, the nurse that took my information is exceptional and friendly.
Very professional and knowledgeable about my symptoms and the correct treatment to administer. I am very happy with the prescribed treatments. Thanks Digestive and Liver Disease Consultants!
Dr. Aziz was very attentive and listened to all that was going on with me. Didn’t feel rushed, which is hard to find these days in doctor’s offices
Lady at the front desk lacks sensitivity and manners. My husband had an appointment yesterday.m with Katie (PA. )I asked if I could come in with him since he has onset Alzheimer’s. She told me “no, covid regulations” I tried to explain to her that he forgets details and I had to be there with him. Again, she said “no”! After my husband came out of the appointment, I asked him if everything went ok. He said he “thought “ it did. We proceed it to make a follow up appointment. At that time, I asked the same woman receptionist to please write down on my husband’s records that he has memory problems and therefore, I have to come in with him. She replied “No one other than the patient is allowed to go in and you need to prove to me that he has Alzheimer’s”!!!! I told her that on his records says that he takes meds for his memory and that I WOULD NEVER lie about my husband having such a sad condition. I’m the receptionist replied again that Katie (PA) doesn’t make the rules because she is “just “ another worker there! There is NO WAY that I am taking my husband back there. Such an insensitive person working with patients!! Please don’t take your loved ones ..especially, if they have some type of condition where they need a family member present to ask questions, to take notes et. We like Katie but that front desk person needs training to be more courteous
I absolutely love this group ? I have received the utmost best care and help with my digestive issues in the least amount of time ever. So thankful I was referred to them. Also N.P. Bycura an assistant there is spot on with help determining diagnosis and treatment. She is so personable, positive, and truly gives you the warmth of caring in her role. I do not hesitate giving 5 stars to this established group.
All in all good experience here. Staff was professional and caring. They made sure I was informed and comfortable. Thank you to Dr. Hamat and team. I appreciate y’all taking good care of me. They also called the day after my procedure to check in and make sure I was doing well.
The lady at the front desk, Charlene, lacks professionalism. I've been a patient for over ten years, and this is the first time I've dealt with someone so unprofessional there. For example, I don't know if she realizes all her nasty comments can be heard in the waiting area. I hope I don't ever have to deal with someone like that there again, or she needs to change her attitude. Other than that issue, everything else was good.
All of the staff were very kind & helpful. The doctor answered all of my questions & took my concerns seriously. He introduced me to his PA & made sure that things would be done in a timely manner.
Very difficult to get timely appointments. It took several weeks of repeated calls with almost none of them returned when trying to get the biopsy scheduled that they requested. It then took nearly 10 days to get the results that appeared the doctor was reading for the first time while he saw me. He did not go into any detail that I would have liked more information on after reading the report on my own. The delays caused me to not be able to schedule other tests that should have gone on this year's insurance which will cost me thousands that would have been covered this year.
I have had nothing but the best care at this office. Dr Hamat is attentive, competent and professional. He talks to me in language I can understand. There's never been a long wait either in the waiting area or the exam room. The nurses, especially Rhonda, are so kind and professional, they put the CARE in patient care. Emails are always replied to in a timely manner. If i could give more than 5 stars i most certainly would.
Dr. Aziz was terrific! He has such a wonderful bedside manner. He is very personable, listens well, and is extremely thorough. I did like my old Gastroenterologist out of state, but Dr. Aziz is even better and more thorough than my old GI doc, which is saying a lot! You can tell he was trained well and that he truly cares about his patients. I am glad that I got onto his book of patients while he's young. Docs like him are hard to find and their books fill up fast!
Everyone was so kind and polite. Dr.Aziz had a a wonderful bedside manor.
Love the providers I've dealt with; I actually feel heard! Believe me - that is a rarity. I left a v-mail for office manager followed by a message on patient portal to check my appt. and got no response. I was finally called to change my appt. since Katy went on leave and I was told there was no record of my calls -5 in total for schedulers.The message system and schedulers need to have their process reviewed. As a patient it is very disconcerting, especially if I would have been charged for a missed appt if I was not reached after all my attempts.
The nurse practitioner was very nice, professional and took her time explaining everything to me. She answered all my questions and I never felt rushed. Thank you.
I live 35 minutes from Digestive & Liver Disease Consultants. However, the drive was worth it due to my consultation & procedure with Dr. Hamat in a beautiful, state of the art facility. I was well cared for, safe, & knew I had superior care.
This facility has always been very professional and patient oriented. I’ve been going here for nine years and it’s always been a good experience. I’m not real trustful of the medical industry as a whole. But when I go here for a procedure I have all the confidence in the world they will have my best interest in mind.
Very professional and knowledgeable about my symptoms and the correct treatment to administer. I am very happy with the prescribed treatments. Thanks Digestive and Liver Disease Consultants!
Always professional ,staff help Mrs. Ronda is a great help in her quick response to E-mail and no question to small or big that is greatly appreciated, as for Doctor Hammet very helpful ,caring and enjoy specking to him overall a great staff and would recommend him to everyone
Dr. Hamat and his staff are the best!! Always on time and I know they’re smiling….even behind a mask! I feel completely confident in how Dr. Hamat arrives at a diagnosis and presents options to take care of the issues.
Staff very nice and explain testing didnt have to wait long
I am 75 years old and I have had many procedures done with many other doctors. Previously most we adquate thought at your medical center I was treated very professional and just as important very friendly. I felt very comfortable and certainly would recommend and will your organization to my friends and family. Thank you.
Receptionist was pleasant and efficient. Dr Hamet and staff were pleasant and very thorough. Dr Hamet is very personable and knowledgeable, he also has a great bedside manner. The visit went very well and in a timely manner.
Good Doctors and good staff.
Listening
The employees were very friendly and helpful.
We were greeted in a friendly and professional way at the reception, helped with any information we needed and had appointment on time. Staff in the clinic were also friendly and professional.
Very friendly, professional staff. Very happy with Dr. Hamat and the care he provides.
Dr Ofor Ewelukwa is a caring physician , patient, explained my care plan in detail, involved me in his decision for my care. Awesome Dr!!!! IBS is a very embarrassing disease but Dr Ewelukwa put me at ease and I was very very comfortable talking to him and he listen
I am posting this for my sister Billie Jackson regarding her experience with this office.
Connie has helped me so much! She cares and is very kind.
The receptionist was really good at multitasking and dealing with problems that were presented to her from some patients
Saw Laura P. Always kind,, caring, and knowledgeable!
Always a good experience, front desk is always friendly and helpful, Dr Hamat’s staff are caring and Dr Hamat spends time explaining your condition and plans for care
Everyone was friendly and efficient. No wait for my appointment. Dr. Kwak is easy to talk to, listens to my concerns and addressed all my issues.
Doctors and nurses are professional and thorough with a great bedside manner. They always answer my questions and puts my mind at ease.
It was very organized and I was comfortable throughout the process, nurses were very personable and made me feel very well taken care of
Will go to no other doctor in this field, but Dr. Hamat.Recommend him to all that have GI problems.
Ask for Tiffany. She is very helpful. Took the time to answer my many questions and made me feel comfortable.
Very informative explanations by friendly staff.
My experience was like a deep breath and my procedure was very efficient. The staff was helpful, courteous and professional.
The staff is very caring and helpful. The doctors and PA are very understanding and seem to go out of their way to take care of your concerns.
I had Avery good experience, at check in , seeing anew Physician, Dr. Aziz, addressing my needs , and check out. I have lost two Physicians in this Practice, and my past communications with the Practice, have been difficult. This was a good experience.
As many have said, Dr. Reddy and Laura Peterkin are great- no issues there. Again, as others have said, the back office staff, the response time to messages, the info that comes from the office staff is horrendous. When I retired, I had 14-15 individuals that reported to me over the years on my staff. If any of them did some of things this staff does in terms of what I mentioned, they wouldn’t have worked alongside me. Thought: maybe the timing problems, the messaging problems, the communication problems, etc are all due to the age of the equipment and system used in the office. I say this because the problems today are the same as 20 years ago. Finally, get rid of that music you play when people are holding. That stuff is annoying.
All employees were professional caring and showed great concern for me and my well being.
Always professional and willing to listen to all your questions. Have never had to wait a long time.
Always an excellent experience. Dr. Hamat and his team listen to me describe my problems with UC. Then Dr. Hamat explains the options to take. I have been seeing him for 8 years for UC. When a medicine stops being effective on me he moves me on to another as soon as possible. I realize there is no cure for UC. Dr. Hamats and his team provides me with excellent treatment/management of my disease. Big thank you to everyone thereLarry G.
Staff is sooooo helpful. Make you feel comfortable. Good people
Everything went very smoothly. Everybody actually called me by the name I go by. Everybody was conscientious about making me comfortable. One of the best experiences I've had.. and I've had a A lot of test done in my 60 years.
Great visit/staff despite long wait times.
I have nothing but good things to say about Dr Hamat, Connie and all the ladies who run the office so efficiently. From check-in to check-out and all things in between every visit I've had has run smoothly. No long waiting times, strict adherence to Covid protocol, knowledgeable and competent staff... this office has it all! I better stop here because I'm starting to sound like one of those late night infomercials. This really is an excellent clinic full of caring and compassionate staff.
Super friendly and very efficient receptionist. She was handling three things at once. Love the doctor doctor Hemet I think. He was patient in explaining everything to me
Dr.Hamat and the entire staff are top notch! Very courteous, professional, and down to earth. My second visit was exactly like the first, outstanding!
The staff was very polite and helpful ???? ???? Dr. Hamat, was informative in explaining what I need to do or stop doing for my health. I truly liked his manner.
I absolutely love this group ???? I have received the utmost best care and help with my digestive issues in the least amount of time ever. So thankful I was referred to them. Also N.P. Bycura an assistant there is spot on with help determining diagnosis and treatment. She is so personable, positive, and truly gives you the warmth of caring in her role. I do not hesitate giving 5 stars to this established group.
Everything was very good , dr. Bycura is an excellent specialist . She was very kind and answered all of my questions. I’m very grateful with her, very satisfied with my visit
Katie Bycura is the best. She is determined to solve issues. She is extremely knowledgeable, personable, and kind. I’m thankful I found this group.
All in all good experience here. Staff was professional and caring. They made sure I was informedand comfortable. Thank you to Dr. Hamat and team. I appreciate y’all taking good care of me. They also called the day after my procedure to check in and make sure I was doing well.
My experience with this group has been exceptional. All of the staff is caring and efficient. I have recommended your group to my friends since my expert was so pleasant.
Staff and Doctors are great. Everyone is professional and friendly!
I was last at this office 5 years ago. When I came this week I appreciated how I was treated with kindness and respect. Katie listened to me and suggested what could be done to help me.
Laura Peterkin knowledgeable and caring, I'm glad I found her
I've seen Dr Reddy in 2017 and was very happy with what he offered in terms of answers and trying to figure out what was wrong. I just recently started seeing him and Dr. Laura for unrelated issues and I'm upset with the way I have been treated at this location. First, they wanted to schedule an endoscopy and hydrogen breath test in March. They gave me a number to call to schedule. I called 3 times to this number and nobody returned my call. I was dealing with other health issues between April & May & so I waited until May to try and schedule again. I called the main number and they gave me the correct number to the scheduler. So my first complaint is not getting the correct number to schedule the procedure. Next, I'm in pretty bad pain and things got worse. They were able to get me in for an endoscopy pretty quickly so I was happy about that. They told me not to do the Hydrogen Breath Test because I was very nauseous and to wait until after the endoscopy. Okay great. After endoscopy I received paper work that says i have GERD and they gave me instructions on how to eat and medication. Well none of this was working so I messaged and they said continue with the hydrogen breath test. Fast forward to finally having Dr Laura call me, and honestly I left that conversation so upset I hung up on her. She told me I didn't have GERD, THEN WHY IN THE WORLD DID YOU PEOPLE PRESCRIBE ME UNNECESSSARY MEDICATION & TELL ME I DID. (this was not her fault) but I don't understand why Dr. Reddy would say I have GERD if there is no evidence? Then after realizing I couldn't get into to do a hydrogen breath test soon enough (I understand this, doctors are busy and they only have open availability), but I couldn't wait so I was hoping she could at least provide me with relief. She then made a comment that I should've scheduled in March when I originally saw her. Maybe I took that comment the wrong way, but it upset me. I tried to schedule! This office needs to work on their communication and correcting the phone extensions because they take you to the wrong person.
The staff and employees made my day with kindness ❤ and comfort
I’m hesitant to post a review as I am still a patient but here goes anyway.I absolutely love Katie and cannot say enough great things about her. She makes me feel reassured and that she really wants to help me. I believe she really cares. It comes through in her work, attitude and smile. She takes the time to explain things and go over all the options. I never feel rushed but I’m respectful of her time.With that being said, I agree with some of the comments in other reviews. They do not answer the phone and return messages promptly. I’ve been dealing with a member of the office staff who probably shouldn’t be answering the phone/questions. She’s very curt and always sounds mad. I don’t doubt that she’s knowledgeable but she seems to dislike answering questions and relating to patients. I’ve spoken to her about 3 or 4 times during treatment and my last phone conversation was not contentious or angry but she hung up without saying bye. I thought that was weird. If she didn’t have such a sour attitude I might have written it off as an accident.I give the practice 4 stars because of the doctors and Katie. I honestly can’t give it 5 because of the staff. They could improve in customer service and empathy. Whether they know it or not, that comes across loud and clear even over the phone.
The staff at Digestive & Liver Disease are always caring and professional. They seem to understand your needs and take care of you. The doctors as well as the PA are very knowledgeable and seem to go out of their way to address your concerns.
Great staff and Drs!
I wanted to rave about how great this location is. They helped me with all my needs. The front desk was especially excellent a beautiful lady named Tiffany Donley. The physician Katy Bycura was very thorough and made me feel like I was part of the family. I would recommend this location to anyone that wants excellent service.
I honestly have NO idea how this office or ANY of the Digestive and Liver Disease offices have anything higher than a 2 star rating!! EVERY time I call, I'm on HOLD for at least 10 mins! EVERY time my husband goes to see Dr. Hamat, the â¦
Worst experience in my life. Save yourself a million headaches.go somewhere else.
Recently visited Dr. Larson in Woodlands location for a colonoscopy consult. Staff was rude from the get go. They're money hungry and take advantage of patients financially. My dad was billed $250 for a "60 minute" consultation which isn't â¦
Terrible experience. Money hungry like everyone else is saying. Plus seemed clueless on what to do and wanted to make drastic changes in medicine for no reason. Went to a new doctor who faxed a records request from them and a month later still waiting for them to actually send records to my doctor.
Dr Larson's nurse Tiffany Donley is extremely rude. There is no TLC in her whatsoever. The day before my first appt she called saying I don't need to be seen by Dr Larson. I told her I have all my test results that my family doctor gave me â¦
I see Dr. Chasalani, he's very nice and helpful. I never feel rushed and his nurse is great too.So far so good.
Rude staff, wait time is unacceptable. I was there to get bloodwork and had to wait for over 90 minutes. Terrible service. The physician I used to see is no longer there. I will be looking for another provider.
Dr. Hamat was wonderful. He was caring, attentive and I had the utmost confidence in his care.
Good location, great support staff, and the doctors are the best in the area.
Very helpful and professional.
The office staff is so helpful and very friendly. I am confident that the medical care I receive is excellent.
The group is fantastic, I would recommend them to anyone.
A great experience. Very knowledgeable physicians. Explain labs and procedures clearly. I highly recommend them.
I had an Endoscopy and a Colonoscopy at two different dates performed by Dr. Howard Hamat from Digestive & Liver Disease Consultants. The experience was amazing Starting with the Staff at the doctors office, they were very helpful and Hamat â¦
Dr Hamet is amazing. He is extremely knowledgeable and is straight up with you about your issues. We live 3 hrs away and still use him. Highly highly recommend.
I was rated like royalty from inception to followup! Excellent doctor, staff and sincere care throughout.
I have spent a lot of time in this office and have seen many of the doctors in this practice. I'm thankful they took the time to do all the testing they have done and refer me out to the correct place after my diagnosis.
Excellent doctors and support team
I was really impressed with my doctor. He listened to my concerns and was vety nice and explained his recommendations. I under went a colonoscopy and an epidural procedure. The whole team was attentive to my needs and my fears. I would definitely go back to them if need be.
Very caring practice.
Dr. Chalasani and his staff are great. I had a procedure done at the Lantern Bend location and the staff and nurses couldn't have been friendlier or more competent. Five stars indeed!
I would recommend this facility. The care I received from Dr. Hamet and his staff was wonderful. Dr. Hamet saved my life.
I have been going to Dr. Hamat for a couple of years now and Iâm very happy. Staff is great and courteous. Iâm always in and out in a timely manner. Most importantly I feel like he listens. Great choice for a doctor!!
Everyone was extremely awesome and made me feel comfortable. I would recommend you very highly for any procedure.
Dr Reddy is amazing! He has helped me for over 20 years.
Nice, clean facility. Friendly, warm staff. Professionalism shown. Only tough part was wait time. Dr. Hamat is skilled and helpful.
Great staff. Very knowledgeable doctors and excellent care
Treated really well by everyone excellent service by DR Ewelukwa nurses Rachel and Connie
Great team.very nice
Colonoscopy done without any pain.
A very well oiled machine....from the check in process to going in for an appointment with the doctor, to having a procedure done....it was all done very well. Very professional staff. Patients for life!
I had a very good experience When I had my procedure done At this facility I found the nurses to be very friendly and very professional and they did a wonderful job I would definitely go back there for another procedure and I would recommend it to any of my friends
Nothing to say, They are good.
I have had only 3 appointments at the Lantern Bend location. Two of them were with Laura Peterkin, P.A. and one was for a liver scan. All of the people I have encountered during my visits from the front desk person to the nurses, the PA â¦
The entire staff was so attentive and caring. One scar.......the Dr. was so late. It seemed to make everyone uncomfortable. The nurse kept apologizing. I understand things happen but when he finally showed up he did not even speak nor did he offer any apologies.
I always enjoy going to see Dr. Chalasani. The office is run very efficiently & the staff is very helpful & efficient. Questions are answered & everyone very nice. Love this doctorâs office in Humble TX.
I think the Practice has extremely well educated physicians, however...doctor was late by one hour! Dr. Reddy is brilliant but, his bedside manner suffers a bit. I prefer a doctor w a personality & engaging but, if he or she is a great â¦
Very professional Doctors, Nurses and Staff. All willing to make your procedures less painful or embarrassing.
The staff is professional, courteous and friendly! The whole experience has been quick and easy!
Front office staff was helpful. Wait time very slight. Ultrasound was prompt and efficient. Highly recommend this place.
If negative stars were available, Iâd put that! Dr Hamat is a decent doctor but not worth the headache of having to deal with his office staff! Iâve had to call AND go in to the office multiple times, hounding his nurse down to try and get â¦
Excellent staff and very nice facility.
Dr. Chalasani is always respectful to my parents. He always makes sure that my elderly father understands my mothers medical needs. I greatly appreciate his patience and concerns. He was the only doctor that was able to diagnosis what was â¦
Staff is helpful with questions asked. Dr Ewelukwa listened to my questions about what was going to happen. Going on with the procedure feel confident in my choice.
They were courteous and professional. I was so nervous going in for my 1st procedure that they assured me that I was in good hands. I would highly recommend this facility.
The people were very nice and caring. I would recommend to a friend ðð
Everyone was very friendly & professional. The doctor was very friendly & made me feel relaxed. She listened to everything I said and actually replied back with concern. Her English was perfect and I understood every word. I called the â¦
The office saved my mothers life! I give this office 100 star's. Thank you so much for helping my mother...
This is the best digestive facility I have been. The nurses are the best. The doctor was superb and the front office was so organized and efficient.
Very friendly, easy to deal with and very limited waiting time.
I felt comfortable and confident that my well-being was of the utmost importance to everyone there, professionals with compassion. Thank you all.
Dr Ewelukwa is new for me. Usually see Dr Reddy. Dr. E. Is personable and open to discussion. Seems fine.
I have been a Patient of Dr Reddy for several years. I would recommend this practice to anyone. Laura Peterson, PA is wonderful and always listens to you. The Staff is very knowledgeable, helpful and Rochelle goes out of her way to make sure everything is in order and correct for her patients. P Ortego
Always a pleasure to see Dr.Hamat. Answers all my questions and concerns. Shows true compassion and cares for his patients. Office staff also wonderful and with a smile.
Dr. Chalasani and his assistant Megan have been excellent. Dr. Chalasani is always searching for new solutions and is nor satisfied with the status quo.
Dr. Hamat is legit. He takes the time to review your history and test results, and he offers his candid, professionally informed opinion. Good guy.
The nurses and doctor were Awesome.
verygood
Everyone was friendly and professional.
Procedure went well. Only complaint was the prep procedure. It was expanded from one day previously to two days this time. That was a lot more unpleasant for no apparent reason. Also, there was all this pre-registration on line before the â¦
I had an appointment today at Digestive & Liver Disease Consultants. I arrived about 20 minutes before my scheduled appointment but was taken back to my interview room shortly after I arrived. The interview was handled in a very â¦
Doctor and staff wonderful
Very professional
The visit was very professional. Dr Hamat was very through and informative about the procedure. The wait time was minimal. The assistants did a fine respectful job.
The facility was very nice. All of the staff members are even nicer! I could not have asked for more. Maybe a medical liaison or "concierge" that will be dedicated to you from A to Z. Picks you up at home, observes the procedure and what â¦
First visit the receptionist was nice acknowledged me and took care of my paperwork, the nurse Alicia was very informative and super nice, Dr.Eweluka though I was nervous made me feel comfortable and relaxed, this was my first visit but everyone were so friendly thanks
Very professional
Very professional. Not one time did I have any concern about their professional skill and talents. They treated me with dignity and respect as if I were the only patient at the time.
Love the short wait time to be seen. Dr.Chalasani answered my questions and gave me some helpful tips.
Great staff and wonderful Doctor.
After 14 years as a patient , I am grateful for being alive today thanks to Dr Hamat . Thank you all for your support !
Dr. Chalasani Great Doctor, assistant and staff
I am very pleased with the personal attention given by Dr. Ewalukwa and the rest of the staff. I feel confident that they are concerned with my problems and working hard to find a resolution. I would definitely recommend them.
My visit was amazing, short wait time, extremely helpful staff and Dr. Hamat was extremely knowledgeable and helpful. He put my mind at ease.
Prompt, professional medical care. Diagnosed my medical problem and gave me medicine to clear up my issue. I have been very pleased since changing to Dr Hamat a year ago.
Everyone was friendly and helpful.
Great, caring professional staff, nothing but praise for my recent care.
Attentive team with thorough follow up.
The staff was griendly and the Doctor was very kind and spoke to my Mom as a human not like some drs. The others in the office were nive as well!
Dr Chalasani & his staff are very professional & answer any questions. The prescriptions he recommended have helped me tremendously. I would recommend their office to everyone.
The Digestive and Liver Disease Consultants has professional and caring staff. The Doctors are dedicated to ensure that the patient gets the best care possible. Throughout procedures, you will be treated with high quality attention and supervision.
My experience was great! The staff was very helpful and made me feel very welcomed as well as comfortable. The nurse "Ms. Carla" was very pleasant, exceedingly great! She explained everything to me and was right there when if I needed her! â¦
Staff was very courteous, made me feel as comfortable as possible. I would highly recommend them.
I highly recommend Dr Reddy he is a very respectable doctor with a caring heart. He will take the time to understand your situation when evaluating your cause. The staff are awesome very friendly and caring as well. Very pleasant â¦
The staff is very pleasant and professional and made me feel comfortable through the whole process. Dr. Chalasani is very personable and easy to talk to. He took time to thoroughly expain the procedures and answered all of my questions. I am very satisfied with my experience at Digestive and Liver Disease Consultants.
Very good service & excellent patient care
The entire process from appointment, scheduling, physician assessment and checkout was done quickly and efficiently. The scheduling personnel, Rochelle, was customer friendly. She took the time to thoroughly explain the procedure and the next steps.
Great doctor Hatman, and great staff!!!
Everyone there was very nice. The doctor was very informative. Do recommend this facility.
The service was professional, friendly and fast. Our Dr was amazing, he answered our questions and made us feel like our concerns were his concerns. If it was important for us it was important to him. Made me feel at ease talking about â¦
I was very pleased with the compassion and professionalism of both Dr. Otololano and the staff. I would especially mention the nurse who cared for me prior to the procedure. In fine, many thanks to all.
Very attentive and caring. Listened to all my concerns and made me feel feel
Only one word can describe you all. AWESOME!! I forgot to say ABSOLUTELY AWESOME!!!
The Dr was very friendly and explained what was happening and helpful in making me feel better
It was wonderful,it was my forst time having this rest and I was so nervous but everyone made me feel so at ease. Thank you so much to all of you.
This place is very clean, very efficient, super nice people, very attentive and considered towards their patients needs and the doctors are very informative. I would recommend to any one.
My experience here was great, the doctor and the staff were awesome very kind, friendly, helpful etc. I have been telling my family and friends about this place. I said if I have to do it all over again this is where I will be. Thanks to everyone. May GOD Bless.
Very courtesy and helpful
Every one was so pleasant and very nice.
Good experience with staff and customer service... I was not that impressed on the tidiness of the OR (operating room) I guess it was just OK. Overall good service and a nice lady call me the day after procedure to check up on me...that was a plus.
Great service, and great attitudes by the staff. They make an unbearable situation bearable!
I have used this location three times in the past by my doctors recommendation. Staff and Dr. Hamat are great and easy to talk with. in general the facility are clean and organized. I gave 4 stars because of a long, long wait for Dr's visit and procedure.
Love Dr Hamat. Very thorough. Only orders test necessary to figure out issues but keeps going when issues arenât resolved. Easy to get appts
Everyone was nice and helpful!
Ask for Cajun Carla as your nurse. Sheâs awesome!!!!
Nurse and staff were very kind and serving
The staff and service were very professional.
Very professional. All personal we're very helpful and curtious.
very attentive and thorough. Thanks for everything
Dr.Reddy great doctor
As always,my experience with Dr. Reddy and the clinic staff is outstanding it makes you feel at home...5 star (and over)
I have been a patient of Dr. Hamat's for 20 years. I believe this speaks for itself.
They are very thorough & detailed. Dr. Chalasani assistant, Meagan, is very helpful & thorough.
Wonderful, Wonderful Pre-Op and Post-Op teams. Empathetic to our situation with multiple sclerosis. Anesthesiologist and Dr. Hamat were professional, straight-forward and empathetic. We never felt uncomfortable throughout the entire â¦
I LOVE this facility..the staff is caring and keep a patient updated every step of the way.ALL the staff in the procedure room and the front counter are people friendly and patient.I have been a patient here and have over 10 years, â¦
Fantastic people. Can't find a better place.
Everything was good the nurses were so kind plus Dr Reddy was amazing ðð» I highly recommended this placeð¤
Very expedient, courteous, caring and friendly, pleasant and overall outstanding services.......
The wait for the exam wasnât bad. The entire staff was friendly, caring, as well as professional.
Dr. Chalasani is very kind and a good listener. He spends time with you to find the correct diagnosis. The office staff are friendly and helpful. I would definitely recommend Digestive and Liver Disease.
I had appointment with Dr. Otulana. She was very helpful with suggestions for controlling IBS. Started me on a special antibiotic for IBS and it is helping.
The physicians, staff, and services at Digestive & Liver Disease Consultants are as good as they get! I spent most of my 40-year career in medical devices working with clinicians in ORs, ICUs, CCUs, imaging, and special procedures suites. â¦
Very professional. I arrived on time and was greeted warmly. I filled out the necessary paperwork and was called back to pre-op right away. The nurse ran through all of the details and made sure I had a good experience getting the iv put â¦
I have used Dr Reddy for my last four test procedures. Their extensive facilities and staff are excellent. I will continue to have Dr Reddy perform my next test.
The phone system is VERY VERY BAD! I believe if I hadn't been a Doctor Hamat patient for as long as I have, I would probably be looking for another Gastroenterologist. When I say VERY BAD> I mean worse than calling the Cable Company! But â¦
Dr Hammat is great. He took good care of my son and I. Friendly staff
PA was very good and answered all the questions. An appointment for the upper GI was made but the PA could not confirm at what location and time. Called your office several times and no body picked up the phone. At the time of writing this have not received any cal lfrom your office.
The Doctors and nurses were awesome. Waiting room was comfortable, but could get a little crowded.
The Dr and everyone in clinic were outstanding in their service. I had Endoscopic and Colonoscopy done there. I was very satisfied.
Not the place you want to go,but when you do it is an excellent choice Awesome friendly Dr and Staff no waiting all questions always answered very great all around place ð
Nice and clean facility along with nice and friendly staff. I wouldn't go any place else!
I never actually met the doctor only the PA and she did not have good bed side manners. They seemed very unorganized and uncaring about the follow ups that I needed.
Concise, detailed, knowledgeable, compassionate & patient-friendly are terms I would use to describe Dr. Hammat and partners of this practice. They don't over-prescribe nor undercut your treatment needed to help you recover quickly from your GI issues. Give them a call when you need their services. ð¤¢ð
Dr Hamat is special. He is very good at what he does and is very caring. Staff is greattoo.
Great reports! when the reports were good due to condition.
Highly recommend this place for colonoscopy.
The doctors are great however, the employees at the front desk could use some customer service training. They often come across as rude and non-caring when you call. They act as if you are more of a bother.
The doctors and staff at Digestive and Liver disease is very professional they made me feel very comfortable they've made me feel like they really care and I would recommend them to family and friends.
Great doctors and nurses! Very well tuned engine that ensures that your â tune upâ or âcheck upâ is quick, painless, and professionally done. Thank you so much for your group!
From Corpus Christi, worth the drive for the care, knowledge and professionalism that was given. Highly recommend this place!
Their services were great. I was,not disappointed at all.
Very professional staff. My colonoscopy was a in and out process.
They staff was very nice and friendly.
They care for you and the very most friendly staff.
The doctor seems very capable in his field. I would recommend him.
I had a great experience.
All staff was courteous and attentive. Will highly recommend to friends and family.
I have been going to Dr. Reddy for over 25 years. Great facilities and caring doctors.
Very personable, professional, very thorough....
Good outpatient surgery options for both upper and lower intestinal tract procedures. Low cost if covered by your insurance carrier. Efficient process for outpatient surgery to get you in and out with lowest hassle and great results.
Office staff was good. Procedure went well
Excellent
Very efficient & high quality. Definitely recommended.
Nice, friendly, usually fast/on time. Only reason I give a 4 star is because if you need surgery, you have to see another doctor.
Very good service . clean area . polite staff.
The staff is very very nice they are very professional. I wouldn't go anywhere else really like the doctors. And everytime I go it's a nice visit.
I come to get my infusions there. The only complaint is the television. I come to relax and dont like to see Adds showing about G.I.track problems for 2 hours. But great staff...
Always prompt and answer all my questions. Helpful and responsive on the phone. No problems rescheduling my appointment. Able to complete my visit and get me out to get Metrolift Very good!!
Got an appointment quickly. Elena is great. She took the time to listen to me and truly cares about my health. Also, very close to work. Love, love, love this place and the staff (Shenandoah).
Staff were superb, kind, informative and very supportive. Facility was clean and comfortable too
I had a really good experience during my procedures. Everyone was very professional and treated me with the best of care. Doctors and nurses were very attentive to my request as well as my needs.
It was my first time there and was very nervous. The staff was very friendly and helpful. Answered every question I asked in detail. Even gave me answers to questions I forgot to ask. Because I was so nervous. Thank you.
Very good experience, everybody extremely easy to deal with.
I had to have yet another Upper Endoscopy and as always the Dr.'s & staff were extremely pleasant. This time I woke up in pain & they made sure to do all they could to relieve me _ make me comfortable. They're the best!!!!
Staff very friendly and helpful. Actions well explained. Doctor competent and spent time to explain the results.
Excellent staff. Recommend to everyone
It was Excellent and speedy
The office staff and the nurses were very polite. Although the wait was longer then we expected,we still felt at home.When we went to post-op, the nurses were very nice. The whole time we spent there was very nice.Drs were very nice and made us laugh. THANKS!
The staff and doctor were wonderful. Had upper endoscopy and everything went well thank God and all the staff. Very courteous made me feel very comfortable.
I really liked Dr. Shah. After I saw him and scheduled the procedures we discussed, I was asked to sit in the waiting room to wait for pre-op lab work. I waited for two hours and was never taken to have blood drawn. I checked with the â¦
I was very happy with my visit to Dr. Otulana she was informative and very personable for first meetings. A plus ratings. Thanks for your Service.
From the moment we walked in everyone was nice, our wait time wasn't too bad either. We had a bad experience with a previous GI doctor at another facility, so meeting with Dr. Shah was such a refreshing change. He asked questions and â¦
I had a great experience with my Dr. Otulana and her staff. They were professional, kind and followed up after my procedure to see how I was doing. Dr. Otulana spends time with you explaining in detail any questions you have. I just love her!
Great experience. Staff was caring and friendly. Communication both before and after my procdure was outstanding. Expectations were exceeded. Great job by all involved. Thanks. See you again in 5 years!
I was having health issues and made an appointment to speak with Dr. Shah. This was my first visit with Dr. Shah. The ladies at the front desk were professional and very welcoming. I did not have to wait very long to see the doctor. Dr. â¦
You all did great. Thanms
I have used Dr. Hamet for probably 15 years and I love him. He is very thorough and considerate of his patients needs.
Great doctor and well run efficient office
Dr. Hamat is my physician, and he is very patient and dcplains everything thoroughly. He does not leave until he answers all your questions. His staff are just as amazing! Patient, kind, and working hard to assist in every manner. I'm lucky to find this location for my needs.
Very thorough. They provide a true assessment of your health needs.
Best staff ever. I would highly recommend the office and doctor's.
This was my first time to come to this office. Everyone was curtious and very helpful. The doctor listened to me and scheduled the test he thought I needed.
my bad, all was good.
Really friendly explain in details the process...
Everyone was very nice and professional.
Good care. No pain
Office staff courteous and always returned calls with any questions I had answered.
The staff was very friendly, and helpful during the multiple visits. I would recommend this clinic. Thank you ð
Everyone was great the nurses the doctors all the staff the place was clean and neat everyone took really Good care of me Thank you all for a job well done .Thank you Dr. Hamat for taking care of me with your team you are a great Doctor
This place is awesome! The staff go beyond satisfaction!, they take care of you to the fullest. I would choose this place for all my needs if I could. If you have a choice choose this place, you will he extremely satisfied. They are one of the best.
I'm very happy with the caring treatment I received from the staff during and after the procedure. Kudos
Dr.Hamat and the staff were terrific...Everything from the initial visit with his P.A....to administrative paper work... The prep op. directions were well organized.. I was the last patient I believe I was the last patient of the day... â¦
I was very impressed with the service I received from all the staff at Digestive and Liver Disease Office. Top notch all the way. Thank you for your time and help.
Dr.Hamat is very thorough and professional. Would highly recommend. Liked that you could check results online.
Excellent patient information provided by Dr. Hamat. The entire staff there was friendly and helpful with scheduling needs as well. Thank you Dr. Hamat.
Stay away from Dr. Ofor Ewelukwa! Had a procedure done at Kingwood Medical Center. He was rude, and a horrible doctor. Got checked for cancer and was told I had to make an appointment at his office to get results. Stay away
Exceptional service. They are through and efficient. There is not a long wait and I was not there longer than necessary.
The staff is caring and professional, they follow up with a personal phone call at home. The facility is clean. I highly recommend this facility!
I have used this group of Doctors and this facility for 2 years now and I have been nothing but pleased with the care I receive. The staff is phenomenal and the doctors are knowledgeable and caring.
Very easy to get set up for my treatment. Everyone was kind and helpful..Easy to find, plenty of parking and comfortable waiting area.
Always treated with the upmost care and respect.
Dr. Hamat is fantastic, I would give him 4 or 5 stars, but no matter when I schedule an appointment, I'm in for AT LEAST an hour wait Every. Single. Time. If I could rate just their scheduling staff and their ability to efficiently run a â¦
Dr. Hamat has horrible bed side manner and caused me 2 weeks of level 10 pain because he would not correct his mistake during initial surgery, regardless of me begging him to reposition the banding. I should have left the office when I â¦
Your staff is always friendly and prompt saving me my time which I greatly appreciate. Thank yay'a so much.
Very knowledgeable and friendly
Excellent!! On time with the procedure and very well quality care . The staff gave good quality care for my son. In making sure my son was very comfortable.
The staff was very nice and professional. And the doctors too. Highly recommend them
Excellent care and personable staff.
I had an endoscopy and a month later a colonoscopy.I was treated very well by everyone. I would not hesitate to go back or recommend them to others.
Professional as well as friendly
Never received a call with appt time for endoscopy
The facility was nice. I was seen quickly. The nurses where kind and thorough. Dr. Hamat took his time to get to know and understand my GI symptoms. I am very happy with my first visit.
Everything went smoothly and professionally
I would strongly recommend this office and particularly Dr Hamat. Heâs a good listener and very professional and caring. Indeed he forms a partnership with his patients which I greatly appreciate and like his patient education style.
Dr. Olakumbi OTULANA and her nursing staff is very caring. Thank you for making my procedure painless. I am thankful to Dr. and her experienced staff.
Had a good experience until it was time for my procedure. My insurance wouldn't pay for me to have it at his location. I asked that while paying my copay and they assured me it would be. Of course it didn't happen.
Had to procedures and the staff was great and informative. Dr Hamat was excellent. Would recommend this facility to anyone.
Friendly professional staff. Flexible scheduling with no undo delays
Everything was great It just took longer than expected
Do they ever answer their phones ?
I have been a patient of Dr. Hamat's for over 20 years, I have always found Dr. Hamat very knowledgeable and caring, I highly recommend Dr. Hamat to anyone looking for an excellent Gastrointestinal doctor.
have used this facility numerous times and always treated well. the staff, nurses, etc. have been helpful and willing to go the extra step.
I love Dr. Otulana. She is great. Her assistant Tiffany was great at assisting me.
I usually feel very well in this place, the receptionist is kind and polite. I have known Laura for a long time and she has always been excellent. I am very grateful with her for her help and understanding during my treatment for Hepatitis C. Dr Reddy has been my doctor for many years and I am also very grateful with him.
My procedure went very quick and good!
I wish I could clone the doctors and staff of the surgery center. I would gift them to every surgery center in Texas. Their professional and intuitive care made my day surgery experience the best it could have been. You can patronize them with confidence.
Dr Tesfay is a friendly, caring, thorough and knowledgeable medical practitioner to visit. She carefully listened to my concerns and responded with a plan for me that I could work with. Her staff worked to get my medication ordered â¦
The facility was clean and nice. All of the staff was great !!! Summer was the nurse that stayed in the room with me and my anesthesiologists was great and had good jokes. Jennifer was my after care nurse. I loved her she was so sweet. She gave us hugs when we left. They were very informative as well.
This doctors office (Dr. Hamat) has the worst office staff I have ever experienced. They changed my appointment time and I found out by the patient portal email they sent 2 days before my appointment. If you try to call their office, then â¦
I had a gastric bypass 5 years ago and recently, sever stomach pain caused me to be hospitalized. I am new to the Houston area and had not yet explored my options for a digestive health physician. Dr. Hamat was the doctor assigned to â¦
I was referred to this Dr, back in early 2000s, and I've been with him since, I'd not change this Dr for anything. This Dr and staff are wonderful people. I'll be with them until he retires or moves a long ways aways from me. Nice and concerned Dr and Staff.
Good customer services and Good doctors and good staff
Thank you for the attention to detail that was shared with me today. Scheduling and having my procedure was not something I was looking forward to, but it went so smoothly, I was amazed. There were no surprises, and everyone worked â¦
Had to jump through hoops to get an appointment. At that appointment the doctor seemed more concerned with some kind of crick in her neck than my problems, which she treated pretty flippantly, in my opinion. More hoops jumped through to get â¦
Great place
I'm completely satisfied with Dr Shaw and his staff.
Having to have a colonoscopy was made much easier by Dr. Reddy and his office staff and the staff at the facility on Lantern Bend. They took excellent care of me and I would highly recommend using them.
Very pleasent staff. The Dr. explained everything. Dr. Shah was willing to listen to my questions asked . He answer any question. Great personal service .
Very organized, efficient, knowledgeable and friendly. I was treated like a queen by the receptionist, nurse, anesthesiologists, and Dr. Shah. Thorough instructions were provided by the receptionist. The nurse brought warm blankets, â¦
Thank you for always taking care of me.
I wanted to share my experience I had at this facility. I was scheduled for Endoscopy and Colonoscopy. I was greeted by Sherrie, She was very genuinely kind and concerned with my well being. My Nurse was Summer, Summer was extremely â¦
Everyone was warm, patience and helpful.
I am a nurse and if you want a practice that is rude and had nurses that actually yell at you when in a mistake this practice is for you! Multiple instances of poor communication that wasted my time and money and caused me great discomfort! â¦
The team gets a 5 star because they did awesome job in a timely manner. I highly recommend that you allow them to take care you in whatever you need they are qualified to do the job
Doctor Reddy is awesome. I finally found a doctor who listens to my symptoms. I highly recommend Digestive & Liver Disease. I have been to every doctor & specialist around. Spent tons of money on test with never an answer. Doctor Reddy diagnosed me right away.
Very professional and organized. About as good of an experience with a colonoscopy as possible.
I keep being harassed by this office over $25, Iâve never even been there. Itâs ridiculous that they are constantly blowing up my phone.
These guys really treated me well . Awesome staff and great care taken of me
I give them 10 STARS! VERY PLEASANT EXPERIENCE. THE TECHNICIAN WAS FRIENDLY, PROFESSIONAL, AND COURTEOUS. SINCERELY, JERIDFRENCH
Great Service.
great drs and care
Great staff, caring support staff and so grateful for Doc.'s. Blessings to allð.
This reflects Dr. Shah- not his partner. He is UNSAFE! If I could give ZERO stars I would. As a medical professional I was horrified at his bedside manner. My family member was in the hospital incredibly sick. That person is a nurse #1) â¦
I just have to share my great experience at this facility! I was able to have a colonoscopy and stomach scope during the same visit! My nurse, Summer, came in, introduced herself, and explained everything first. Summer was also in the â¦
I have been looking for a doctor who handles IBS-C for a long time now. I finally found one. Doctor Shah! He is such a good doctor and he spent quite a bit of time talking to me and my husband. Dr. Shah put me on some medicine for my â¦
Dr Hamat and his staff are the best. Always feel like they really care about me and my situation.
The entire staff is so good. Dr. Hamet is a terrific surgeon. The facility is clean and everyone is helpful and friendly.
I had an excellent experience at this facility. Staff was excellent. Waited longer than I would have liked but that was not at the fault of anyone, procedures sometimes can run longer than expected. I highly recommend this facility.
My name is Luis Lopez i just want to let you know that my doctor is a great doctor. She took her time to explain and show me what I have. She is a very excellent doctor and with the medication she order I feel 100% better. Thank you very much for seeing me and and explaining everything.
Thanks,to the doctor and staff at the Digestive&Liver Disease Medical Center.Dr.Howard and staff really made be comfortable and relaxed . Thank you for a wonderful job and taking care of my health.
I did not like the results I was given about a presidure. I was given a prescription that cost 1100 dollars a month which I can, t afford, so said to myself forget it.
All of the staff were very friendly. They answered all questions and explained everything they were doing and what to expect. This is good place to have any procedure you may need.
Dr. Redding and Staff are customer Oriented and always professionals. I really appreciate the patience and concern they have given on my every visit. Excellent service, Thanks
The place was fine! The staff was really nice! I just had an issue with being there at 9a and never left there until 1230p for a procedure that takes 15 minutes tops! A lot of waiting for no reason at all! They schedule too many at one time!
Dr. Reddy is the best at what he does. I went in for my 3 year colonoscopy and he was very compassionate and explained everything in detail. The staff is very professional and looked after me. Great experience.
I was skeptical about going to this practice based just on some of the reviews. However I decided to call as they were reasonably close to where I live. I must say I could not be happier with their services. I left a message after hours and â¦
Felt very safe, secure and calm all the way. I was wheeled into examination room, saw my doctor and the next thing I knew was I was awake in the attendant's room, my exam over with, and awaiting the arrival of the person who would be taking me home.
I have been a patient of Dr. Reddy for probably 25 yrs. While I love Dr. Reddy, he has begun to limit his time in his practice, meaning he is out of the country or not in his practice more than he is in. In the last month, I had to go to â¦
These doctors are only in in it for the money. I even had to report them to my insurance company for patient negligence. They treated horribly in hospital and never calls back.
Very friendly staff and awesome doctors! The main location is very state of the art, with a surgery center connected to it so it's very convenient when scheduling procedures. I would highly recommend this practice to my friends and family.
Friendly staff, answered my questions, provided info. I could not be any happier on my first-time visit. Keep up the good work!
I was very happy with Dr. Reyes who seemed to care about me. Iâve been looking for a doctor that has bedside manner and was very professional. She has both of these characteristics and I am looking forward to continuing my search for relief of my Illness.
(Translated by Google) I had my colonoscopy on January 31, Dr. Sha did it, since I arrived at 7:15 AM they treated me very well. My appointment was at 7:30. It was accurate, very friendly and attentive nurses. They told me the process, â¦
Great office and staff, wait times tend to be long
Great practice. Dr. Hamat is straightforward, sincere and easy to talk to. And I found his staff to be helpful, pleasant and friendly. Everything you look for when youâre trying to deal with a series medical issue. Iâd recommend this group to my family and friends anytime!
Excellant service my first time great service
The PA we've been seeing is WONDERFUL. However, the support staff is not the best at responding to emails or returning phone calls (still). I complained previously about this and they got better but I'm having issues with them refunding â¦
My consultation was short sweet and to the point. All my questions were answered and my colonoscopy was scheduled the very next week
Update 3/9/20 Michelle had emailed me Friday. I just called spoke to her. She explained the issue and assured me everything was taken care of. I appeciate so much the time it took to thoroughly explain the issue. 3/6/20 I was assured by â¦
I felt very confident in his ability as a doctor. He was professional and straight-forward. Did not push surgery for a huge liver cyst.
I was called to schedule a colonoscopy because my 5 years follow was due. I scheduled the appointment then was told it would be a teleconference sure to COVID. At the time I asked the price and the staff member could not tell me. The day â¦
First review was on the office lobby. Dr. Hamat and the anesthesiologist did a great job in doing the colonoscopy. Fusha, his nurse?, was very attentive. Thank you!
My mom is a new patient. We visited the Doctors office 1 week ago today. She has to have an upper and lower GI before she have have stint surgery. One is blocked 90%. The nurse advised they would back with her the next day after her Dr. approved the procedure. NO phone call. I called her Dr on Monday to see if they approved the procedure and they did. NO calls. I have left messages and emailed to nurse. NO response. Mom needs the procedure to fix her blockage. Going to look for a different Doctor this morning who will respond to phone calls.
The staff here is really great. From the front desk to the back, everyone was kind and caring. I was very happy with my experience here.
Medical staff is great. My issue is with just the office visit pay itself. I call and asked how much would it be for the visit and was told $80 and the plus if you do any labs or test. Then I go to see where I pay for the lab and im told that it would be $60 more because your a new patient. Why wasn't I informed of that when I asked before I made the appointment. So for a new patient visit the total was $140 without insurance. Thats fine just wished I was informed about that before the visit.